There are frequent promotions and the wide variety of products are nice for just about anyones cup of tea. Unfortunately, they updated my initial request for address labels from “SW” to “Soutwest” and I didn’t realize it until I received them (my bad). I sent an email explaining what happened, they replied within a couple of hours. I was expecting a discount or free overnight shipping on my re-order, but they went a step further, they replied with an update on my replacement order. They corrected the proof and resent me the replacements via overnight shipping, no hassles.
Initially, Wedding Paper Divas was a website I would have ordered from only once, but its now going to be one of my go-to websites for non-formal invitations and return labels. I’m all about supporting businesses who cater to creating the perfect customer experience.
To my fellow diva, you are an A-List in my book.